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Enigma, the leading provider of content-driven e-business for the support chain, has been short-listed in the Content Management category of this year’s Information Management Awards for its work with North American aerospace manufacturer Pratt & Whitney. The winner of the award will be announced at a ceremony on 29th November at the Grosvenor House Hotel in London.


Enigma’s 3C Platform enables Pratt & Whitney to collaborate with customers to achieve high levels of customer satisfaction through improved product performance. This is the result of more effective management and delivery of the content that supports the equipment in operation, a total of over 400,000 pages of Maintenance Manuals, Illustrated Parts Catalogues and Service Bulletins. By making this information easier to find and easier to use, Pratt & Whitney has been able to increase customer maintenance productivity and thereby improve their position in the...

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