Top app store ratings and rapid customer growth positions Ukraine’s first mobile-only bank as one of the fastest growing challenger banks in Europe
London - 14 December 2018. Monobank, Ukraine’s first digital-only bank, hit 600,000 customers early this month making it one of the fastest growing challenger banks in Europe. Launched in November 2017 and on track to reach profitability in 2019, the award-winning bank’s success is due to the founding team’s uncompromising focus on providing the best mobile banking experience for customers.
“It’s vital that our customers know, instinctively, how our features work so that banking with us is seamless. User feedback is key to our product development which is why we work with a 10,000 strong user group. Our customers also have direct access to the founding team through social media, which helps us build trust and loyalty and ultimately ends in...