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Minimising website downtime is an essential factor in the success of an e-commerce business. If time is a valuable commodity when selling online, downtime is just costly.

And while a certain amount of unplanned website downtime is inevitable for any online retailer, the first step in the process of correcting it is knowledge. This needs to be delivered fast, so that the situation can be righted as quickly as possible, and accurately, so that you know the extent and history of the problem.

As a leading retail systems integrator and software developer, Open Plus has a wealth of experience and knowledge of keeping e-commerce sites up and running.

We are all too aware that potential problems resulting from downtime include:

-Loss of revenue
-Deteriorating customer satisfaction
-Slippage in search engine rankings
-Loss of interest from...

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