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PCI Pal®, the global provider of secure payment solutions, has launched an online Summer School series giving contact centre professionals, as well as those who are interested in securing payments, the opportunity to find out more and test their knowledge around the PCI DSS and data security.

Broken down into three modules, the PCI Pal Summer School is designed to provide customer service professionals with some helpful information and resources relating to data security basics. It also provides a number of tips on the steps that can be taken to help prevent data hacks or breaches via the contact centre.

The first module, The Basics, provides a clear explanation of what the PCI DSS is, including how it works, who it affects, and why compliance is so important in building a stable and strong barrier to potential risks. Next in the Summer School curriculum is,...

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