Using Zen’s Partner Portal will result in better self-service and a more streamlined and efficient service for Inclarity customers.
Zen has struck an agreement to extend its service provision to Channel partner Inclarity Communications, a London based provider of cloud-based hosted and VoIP telephony services.
As a result of the agreement, Inclarity – already a consumer of Zen broadband services – will see its broadband service expanded and its PSTN services migrated to Zen. Using Zen’s Partner Portal will result in better self-service and a more streamlined and efficient service for Inclarity customers.
“Zen’s portal gives us better control in that it enables end-to-end service control. It also allows us to carry out simultaneous provide orders with minimal disruption to a user’s business,” says Andrew Sett, Inclarity’s Operations Director.
Zen’s Steve Warburton, MD for Channel, welcomes the agreement: “It is really pleasing to work with a partner that shares our ethos regarding the importance of customer relationships,” he says. “Our relationship with Inclarity not only offers improved delivery and servicing tools through the portal, but also gives them full access to ultrafast FTTP and G.fast as it rolls out throughout the UK. These are exciting times for the Zen and Inclarity relationship.”
For further information:
Please contact Martyn Basierak, interim head of marketing, Zen Internet.
firstname.lastname@example.org 01706 902000.
Zen Internet is a telecommunications and internet service provider (ISP), providing a full range of data, voice, hosting and infrastructure services to homes and businesses across the UK.
Zen provides its customers with the capabilities they need to communicate, collaborate and thrive in a highly-connected world, all supported by a highly robust and resilient independent network.
The company delivers excellent customer service and technical support. Zen has won many awards for excellent services including PC Pro’s Best Internet Service Provider, the UK IT Industry Award for Services Company of the Year, a UK Customer Experience Silver Award for Technology & Telecoms, and was recently named a Which? Recommended Provider for Broadband Services.
Zen also provides business-grade broadband, Ethernet and data services for a wide range of large business and corporate customers.
Zen Internet employs more than 400 staff and last year (2017) generated revenues of £63.5m.
Zen is a Sunday Times 100 Best Companies To Work For.