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i.LEVEL Software, the UK leader in fashion wholesale software and fashion concessions software, is pleased to announce the launch of its new Customer Returns Section.

Designed to help fashion brands deal with ever increasing volumes of customer returns, the solution includes wholesale retailers as well as ecommerce and offers a full returns capability.

A key advantage is that it lets fashion brands identify individual customers alongside the reason for each item’s return. This is important in order to detect whether the problem rests with the consumer (in terms of garment size and personal preferences) rather than a fault with the item itself at the...

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