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Ofcom released a new report yesterday (02/03/2011) revealing that very few consumers are actually getting the broadband speed they were expecting when they signed up to a package. Ofcom chief executive Ed Richards states “There is a substantial gap between advertised speeds and the actual speeds people get in their homes".

Janet Hanley, CEO of Iona Innovations, which provides a free broadband consumer empowerment tool to the public, commented:

“It is satisfying to see Ofcom publish these results. However, our user community have been able to see this issue for some time now. With WebMeter’s social media and cloud integration our users have been able to publish, share and compare average download speeds from providers....

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