Zen Internet has been named Best Wholesale ISP at the 2017 Internet Service Provider Association (ISPA) awards, fighting off stiff competition from the likes of TalkTalk Business and Entanet International.
Dave Hudson, Zen’s managing director for Wholesale, collected the award at a glittering ceremony at the
Café de Paris in London. Judges praised Zen’s wholesale full fibre (FTTP) network, which they said was challenging the dominance of the largest providers, and its two-way engagement with partners.
The judging panel, which included Andrew Ferguson, editor of thinkbroadband.com, and Prof. Michael Rotert, a founding member of the Internet Society, also picked out the long tenure of Zen staff. For example, staff in Zen’s technical support team boasts an average length of service of more than six years.
Other judging criteria included network quality and infrastructure reach, reliability and performance for resellers,...