Bus Users UK, the leading charity campaigning for passengers’ rights, has published a revealing new study entitled ‘Why are we waiting? Disabled people’s experiences of travelling by bus’.
Through first-hand, personal accounts, the report captures the lived-experiences of disabled bus passengers across England, Scotland and Wales.
The findings highlight a stark reality: while buses are essential for enabling people to lead full and independent lives, currently they are not accessible to everyone.
Key findings:
Infrastructure: Many bus stops lack essential facilities such as seating or shelter, making it exhausting and painful for some disabled participants to wait for a bus. Obstacles such as heightened kerbs, bins, and bike stands pose difficulties and dangers in accessing and boarding buses.
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