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NEW STUDY REVEALS THAT CONSUMERS ARE LEADING THE DIGITAL REVOLUTION!

London, UK, 29th September 2009

There is a rapidly increasing awareness that the digital revolution is fully underway. The challenge given by Martha Lane Fox (the UK Government’s Digital Champion) to “get as many of the 17 million currently without access to the net online by the time of the Olympics in 2012”, and the recent report ‘Digital Britain’ from Lord Carter, confirms that serious political attention is now being paid to the digitalisation of households throughout the UK.

There have been winners and losers even in these early days of what’s now being called the ‘Digital Economy’. 'The Revolution in Self-Service Channels in the Financial Services Sector' report analyses the growth of consumer self-service channels in key areas of the Financial Services market and looks...

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