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As part of the BBRS, CEDR will review both eligible historical and current cases submitted by customers.

The Business Banking Resolution Service (BBRS), a new independent service set up to resolve disputes between eligible small and medium sized businesses and participating banks, is today announcing its partnership with the Centre for Effective Dispute Resolution (CEDR) to work on cases brought to the BBRS.

CEDR, Europe’s largest independent ADR (Alternative Dispute Resolution) organisation, is a non-profit organisation and registered charity which specialises in commercial and consumer dispute resolution. Since its inception in 1990, CEDR has dealt with over 100,000 parties in commercial disputes and helped to resolve over 400,000 consumer complaints across multiple sectors. Crucial to CEDR’s selection as the BBRS’s partner is its empathetic culture and approach, aligning closely with the values of the BBRS.
As part of the BBRS, an expert team...

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