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Business Update
• Annual Accounts for the latest financial year (ending 30 Sept 2021), showing Profit Before Tax of £3.6m, up from £0.8m, have been published and are available for download here.
• Pillar 3 document has also been published and is available for download here.
• Net Promoter Scores from independently assessed customer surveys remain exceptionally high e.g. +68 for consumer finance customers.
• Colleague engagement is high and rising, up 18%.
• Castle Trust Bank’s savings accounts are now appearing regularly at the top of best buy tables such as Moneyfacts and MoneySavingExpert.

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