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ContactEngine

LONDON and WASHINGTON, D.C. -- ContactEngine, a next generation Customer Engagement Hub (CEH) specialising in conversational AI, have announced their achievement of ‘Co-Sell Partner’ status as part of the Microsoft for Startups London ScaleUp programme for high-growth technology companies. ContactEngine joins an exclusive group selected for comprehensive sales and marketing support and go-to-market initiatives.

ContactEngine’s automated conversation management platform integrates into Microsoft Dynamics to provide an AI-powered ‘voice’ to engage customers across all conversational channels and across all industries. Whereas traditional CRMs require human agents to engage customers, ContactEngine integrates to automate outbound customer engagement and subsequent transactions, replicating human behaviour through machine learning and natural language understanding. The ContactEngine Software-as-a-Service (SaaS) platform is hosted on the Microsoft Azure cloud, which...

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