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James Walker joins ContactEngine as CCO

LONDON and WASHINGTON, D.C. -- ContactEngine are pleased to announce that James Walker has joined the company as Chief Customer Officer (CCO). As CCO, Walker will lead the end-to-end commercial and service relationship for ContactEngine’s new and existing customers across EMEA (Europe, the Middle East and Africa). He brings to the company over 20 years of leadership experience delivering operational excellence and commercial growth and transforming customer services.

Prior to joining ContactEngine, Walker worked in various executive leadership roles, including as Director of Strategic Clients and Director of Business Customer Services at Openreach, and Client General Manager at BT Global Services. Walker holds a Master of Science degree with distinction in Telecommunications Business from University College London, and a Bachelor of Science degree with first-class honours in Mathematics.

“ContactEngine are at the cutting edge of transforming cost and...

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