Tuesday, 17 July 2018

On average, 17,987 work orders are unaccounted for annually – representing millions in lost revenue

17 July 2018 – London, UK – New global research reveals that service contract leakage in the energy and utilities sector remains unnecessarily high, according to new global research, “The Rise of Asset and Service Data Gravity”, conducted by Vanson Bourne, commissioned by field service management specialist, ServiceMax from GE Digital.

In addition to missing service work orders, representing millions in lost revenue across the industry, there’s a growing desire for the Energy and Utilities sector to move to servitization – also known as outcome-based services. By integrating services with products, companies can create bundles that are of greater value than products alone.

About ServiceMax
ServiceMax leads the massive global industry of field service management software -- an $18 billion market worldwide. The company continues to reimagine and create solutions for the 20 million people globally who install, maintain, and repair machines across dozens of industries as the only provider of complete end-to end mobile and cloud-based technology for the sector. ServiceMax goes to every length -- from joining technicians on service calls to publishing the industry's leading online publication -- to help customers discover untapped innovation, unleash new revenue streams, drive efficiency, and most importantly delight their end-customer. To learn more, please visit www.servicemax.com.

ServiceMax Media Contact:
Vanessa Land
Devonshire Marketing
+44 (0)7768 693779
vanessa@devonshiremarketing.com