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Focus on Clients from LegallyBetter adds clarity to Legal Market
• Research suggests 85% of legal firms ignore value of customer feedback
• Initiative is backed by a wide range of legal sector service providers
• Real alternative to comparison websites

19th July 2016, Complacency amongst law firms on issues such as client feedback is the biggest hurdle to growth according to a recent survey conducted by IRN research, a partner of LegallyBetter law firms, which found that over 85%* of legal firms fail to use customer satisfaction to develop and market their business.

“Spending money on a comparison website listing or committing to pay fees on unproven business will prove to be the next pay per click drain on a law firm’s marketing budget. This is why we have developed the tools law firms need to both understand their clients better and, crucially, to grow...

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