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Harpal Sambi, Customer Services Manager

Mayflex the distributor of Converged IP Solutions has seen one of its logistics partners ‘FullForce Logistics’ name one of their delivery fleet after their customer services manager. FullForce Logistics approached Mayflex to gain permission to add the name ‘Harps’, short for Harpal to the front of one of their main vehicles during September.

Harpal Sambi has worked in the Mayflex customer services department for 18 years and currently leads a team of 9 staff. The team’s primary function is to deal with all queries and issues that come in to the business from customers, after the goods have been dispatched. This can range from rectifying incorrect shipments, chasing deliveries to arranging collections and processing replacement orders.

Martin Eccleston, Commercial Manager at Mayflex comments, “As Customer Services Manager, Harpal is responsible for ensuring customer satisfaction...

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