Survey of 1000 small and medium-sized businesses in over 50 sectors
Bracknell, UK – November 22, 2018 - NETGEAR®, Inc. (NASDAQ: NTGR), the leading provider of networking products to small and medium-sized businesses (SMBs), has released findings that show nine out of ten UK businesses experience at least one issue with their Wi-Fi that prevents them from meeting business needs. The survey of 1000 UK SMBs across more than fifty sectors identified issues including poor coverage (18%), dropped connections (33%) and slow connections (38%). This is despite 82% of SMBs considering it important or very important to offer customers a good Wi-Fi connection, of which half (52%) rely on Wi-Fi for customer retention.
Customer Wi-Fi Important to Business Revenue
Of the 82% of businesses that consider it important to offer Wi-Fi to customers, 16% say it increases footfall and 24% say customers spend more time on the premises as a result of offering...