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OCS Group PRM services

The UK’s Minister for Disabled People, Work and Health, Penny Mordaunt, has named OCS Group’s Michael Connolly as the sector champion for disabled issues in air transport. He will work alongside the Department of Work and Pensions (DWP) and the Office of Disability Issues to help tackle the issues that disabled people face and promote the business benefits of taking an inclusive approach to disabled consumers and designing services that meet their needs.

Michael Connolly is regional training and standards manager for OCS Group’s Aviation and Gateways business and was one of eleven sector champions appointed by the DWP. He has worked on a range of initiatives to improve the service to disabled people at UK airports, including projects at Birmingham Airport to improve the experience for passengers with hidden disabilities, such as autism and dementia.

“OCS Group is the largest provider of assistance to persons with reduced mobility (PRM) in the UK and...

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