During a recent Reach ATS webinar, “What Candidates Remember About Your Hiring Process”, Karina Lee, Senior In-House Recruiter at LCP, reflected on how rejected candidates form by far an organisation’s largest applicant cohort, and warned that a poor rejection experience can have a lasting effect on employer brand reputation.
“If you [then] have a poor application and recruitment experience, then your view of that organisation… can and will change quickly,” says Karina.
As application numbers grow, Karina tackles the question every recruiter faces: how do hiring teams say no in the right way?
With over 20 years’ recruitment experience, Karina has led the small in-house recruitment team at LCP for almost a decade. Drawing on that experience during the Reach ATS webinar, she argues that rejection can still be a positive experience, and that the answer to a ‘good no’ lies in knowing where automation helps and where a personal conversation...


