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Covid-19 puts smart workforce collaboration, records integration, and data processing at the heart of public service

18% of respondents log into 20 or more systems daily
26% say their information search facility is ‘not at all intuitive’
35% feel they ‘lack the right tools to find information efficiently’

Hatfield, UK – July 23rd , 2020 - SynApps Solutions, the enterprise content management and process automation specialist has today published the results of its latest survey which explores public sector information management processes, highlighting their significance in the wake of the Coronavirus pandemic.

The survey found that public sector workers are widely using unconnected, legacy information systems and some are even using paper-based systems in parts of their operations, making flexible, remote working a stretch goal for many organisations. As the public sector transitions to delivering services in a ‘new normal’...

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