Fulcrum Care welcomes the recent report highlighting significant internal failings within the Care Quality Commission (CQC). As an independent national consultancy, Fulcrum Care has been at the forefront of supporting health and social care services, having worked closely with hundreds of care providers over the years. For context, Fulcrum supported 260 care services in 2023 alone. This extensive engagement has provided us with a comprehensive view of the challenges faced by the health and social care sector, particularly in the post-pandemic period, and more recently under CQC's new ‘single assessment framework’.
In the past year, in the run up to and post the introduction of CQC's new inspection framework, the health and social care sector has experienced significant upheaval. While the framework aims to streamline inspections and improve care quality, it has also led to increased scrutiny and pressure on health and social care providers. The new system, intended to...