For Immediate Release: September 18, 2008
TM Forum Launches Research Group
New initiative headed by global industry expert Rob Rich, with support from other industry heavyweights
MORRISTOWN, NJ—The TM Forum today announced the launch of its new market research initiative, TM Forum Insights, offering information, communications and entertainment providers an invaluable resource in an increasingly competitive environment.
TM Forum Insights is being led by well known global industry expert Rob Rich, who has more than 15 years experience in key market research management and consulting roles. Joining Rob are former Yankee Group VP Paul Hughes and former IDC/Stratecast analyst Shira Levine. TM Forum Insights’ research agenda spans services and strategies, service delivery, service assurance through to revenue management and customer experience.
It is expected that the launch of TM Forum Insights, as part of the...