FOR IMMEDIATE RELEASE – January 27th, 2026
Zinc Group is proud to announce the official opening of a newly refurbished, Octopus Energy-branded customer service floor, marking a significant new phase in partnership with Octopus Energy.
The new floor is part of a White Label Outsource solution, through which Zinc delivers customer care and account resolution services under the Octopus Energy and Zinc brands. As part of this initiative, an entire contact centre floor has been fully refurbished and transformed to reflect Octopus Energy’s distinctive branding, colour scheme, and customer-first ethos.
In addition to the new Octopus Energy-branded floor, Zinc has further capacity to onboard additional client brands, operating four customer contact centre floors within its expanding Glasgow operation.
The floor was formally opened on 21 January during a visit from the Octopus Energy leadership team, with a ribbon-cutting ceremony to mark the occasion. Attendees...
