Ventrica is first British-based BPO to open in Jamaica
Ventrica the fast-growth multilingual customer service specialist is expanding into Jamaica with the launch of its new operation in Montego Bay. The new site opened this week is designed to support Ventrica clients in the US, UK and European markets requiring lower cost but high-quality English language customer service support.
Ventrica is one of Europe’s leading customer service outsourcing partners and plans to create in the region of 300 new jobs in the Montego Bay area in 2021/2022
Dino Forte, CEO & Founder, Ventrica commented: “We chose Jamaica because of its strong synergy with British and Western culture, the ease of doing business, it’s highly educated and English-speaking workforce, competitive costs and quality infrastructure. It is also a highly experienced BPO destination already servicing global brands. Montego Bay has a solid reputation as a hub for BPO operations in...