The best customer service and fast becoming the number one broadband provider on the Isle of Wight.
ServiceMark with Distinction affirms WightFibre company ethos “Because we care"
WightFibre, which is fast becoming the number one broadband provider on the Isle of Wight, is proud to announce exceptional results in the latest Business Benchmarking survey conducted by The Institute of Customer Service and the UKCSI. The survey demonstrates WightFibre's commitment to delivering superior customer service and satisfaction. WightFibre has been awarded The Institute of Customer Service’s ServiceMark with Distinction Accreditation – Again! WightFibre was the first broadband company in the UK to secure the accreditation with distinction in 2021, and being accredited for the 2nd time is a real achievement.
Key Highlights:
• Customer Satisfaction Index (CSI): WightFibre achieved a CSI score of 90.4, significantly higher than the Telecommunications &...
