As the UK’s analogue phone network nears its end-of-life, thousands of older and vulnerable people could be unaware of how this may affect their personal alarms. In response, the government has launched a national campaign to raise awareness of how the telephone network is being upgraded to digital and what it means for telecare services that help people remain safe and independent at home.
Taking Care, one of the UK’s leading personal alarm companies and provider of the service supporting Age UK’s charitable work, is urging the industry to go further - calling for clearer, more practical advice for individuals and families who could benefit from an alarm and do not currently have one. This move would ensure people only purchase digital-ready alarms and are not exposed to misleading pricing or unexpected upgrade charges.
While welcoming the campaign to inform existing alarm users, Taking Care expresses concern that some providers are still selling...
