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the appointment is very much about further improving Zen’s customer service and collaboration

Zen Internet has appointed Graham Herniman as head of sales in the company’s Corporate & Mid-Market division. The appointment will further strengthen Zen’s focus on year-on-year growth in the sector.

Graham brings with him 30 years’ experience in the telecoms industry, primarily in the fields of sales and sales management. He joins from Virgin Media Business, but also has prior experience with BT (over 20 years), Thus and Airwave Solutions.

Martin O’Donnell, managing director of Zen’s Corporate and Mid-Market division, says the appointment is very much about further improving Zen’s customer service and collaboration. “It’s about enhancing the capability within our customer-facing organisation,” he explains, adding that “Graham brings significant management experience in the networks and IT sectors. His expertise will enable us to develop deeper and better relationships with our customers.”

Graham’s work within Zen will include a strong focus on three key business areas: complex networking, voice and cloud. “We are looking at providing a much wider range of services.” Graham adds, “We can scale up, and following our recent network rollout – we will have over 400 exchanges by January - this is a really good time for it.”

Explaining his decision to join Zen, Graham stated that he shared many of the same values as the company. Treating people with fairness and respect were key considerations and, as he puts it, “Everyone says these things, but Zen truly believes it”, summarising that Zen offers “Great customer service. Great values. Great potential”.


For further information:

Please contact Emma Cooney, Interim Head of Marketing, Zen Internet. 01706 902000.

Editor’s Notes

Zen Internet is an independent cloud, connectivity and voice service provider supporting mid-market and corporate enterprises in the UK.

Over the past 20 years Zen has established a reputation as a trusted provider of complex and bespoke connectivity, communications and cloud services, which help businesses achieve substantial long-term growth using the power of IT. Customers also benefit from Zen’s independent, resilient and robust network.

The company has won many awards for excellence including the UK IT Industry Award for Services Company of the Year, a UK Customer Experience Silver Award for Technology & Telecoms and PC Pro’s Best Internet Service Provider.

Zen Internet employs more than 400 staff and last year (2015) generated revenues of £54.2m.

This press release was distributed by ResponseSource Press Release Wire on behalf of Zen Internet Ltd in the following categories: Computing & Telecoms, for more information visit