Advanced Logistics & Diagnostic Centre provides enhanced Customer Services for Third-Party Maintenance (TPM), Certification and Delivery for infrastructure equipment from new facility in the heart of Europe
Richmond & Amsterdam - June 05, 2016. Curvature, an innovative provider of IT infrastructure solutions and services, has opened a new Operations, Logistics and Diagnostics Centre in Amsterdam. The state of the art facilities provide testing, certification and distribution for Curvature’s business lines of server, storage and networking equipment. The investment into the new facilities underlines Curvature’s commitment to further grow its European infrastructure service whilst delivering best-in-class customer support for third party maintenance (TPM).
With the new facility opening, Curvature more than doubles the capacity of its European headquarters. The facility is one of three distribution centres worldwide carrying ISO 9001:2008 and TL 9000 certifications. From the EMEA headquarters, Curvature supplies more than 100 European logistics depots - with the ability to deliver the majority of data centre equipment within a 4 to 24 hour window across in North, South and Central Europe.
Glenn Fassett, General Manager International at Curvature notes: “With the opening of our new state of the art Logistics and Diagnostics facility, Curvature continues to advance our ability to provide world class service to Customers around the world - doubling our capacity to receive, test, store and ship equipment. Curvature is proud to call Amsterdam our EMEA headquarters and we look forward to welcoming Customers to visit our facility so they can see our commitment to excellence first hand.”
The new facility covers all aspects of production & fulfilment including Warehouse, Technical Support, Quality Control, Inventory, and Wave Shipping across 2300 sq.m. With a storage space for 70,000 traded stock units, the company currently handles 12,000 shipments per month and can handle capacity for more than 25,000. The logistical move included the transport of over 100+ pallets of equipment and infrastructure devices – delivered by 30 full truck-loads. All aspects of the huge operational move were completed over a weekend to ensure zero interruption to customer services.
The state-of-the-art facility offers new quality and processing settings like a certified industrial-grade ESD (Electro-Static Discharge) protective flooring, a full-scale Core Tech department for Engineers, new Server Tech department for a professional-grade testing lab environment, improved Quality-Control/VAP department, and an Asset-Recovery department enabling large-scale/high-volume hardware recovery processing. It is anticipated that the new facility dramatically improves production efficiency, increasing overall processing speed and accuracy of Curvature’s customer services.
Improved Operations, Logistics and Diagnostics for customers in the UK:
“Opening the new facilities right in the heart of Europe reflects the growing demand and demonstrates the investment to our UK customer base given the excellent transport links. Customers benefit from even improved technical and engineering support, faster test and certification of pre-owned equipment and quicker distribution to the local centres, so that are already able to deliver and replace server, hardware and networking devices within up to 4 hours in most regions of the country”, says David Howard UK Country Manager, Curvature.
Curvature has over 30 years of consulting, services and technical expertise in the market for procurement, maintenance and support for multi-vendor infrastructure environments. The company recently was named ‘Top Performer – Network for third-party maintenance (TPM)’ in a competitive landscape report recently issued by Gartner. For nearly a decade, organisations around the world have relied on Curvature’s NetSure® third-party maintenance to support Cisco, HP, Sun, IBM, Dell, EMC and NetApp devices. With NetSure, companies have the flexibility to maintain both current-generation and end-of-life products to extend equipment lifecycles while slashing operational and capital expenditures.
Curvature is transforming how companies procure, maintain and upgrade equipment and support for multi-vendor network, server and storage environments. Founded in 1986, Curvature has become a trusted strategic partner for more than 10,000 organisations worldwide, including some of the largest telecommunications carriers, top financial services firms. Based in Santa Barbara, Calif., the company specialises in delivering 24x7 global technical support, advanced hardware replacement and complete lifecycle management of networking and data center equipment from corporate locations in the America, Europe and Asia. The European headquarter is located in Amsterdam. For more information, visit https://www.curvature.com.
Curvature LLC, Singaporestraat 66, 1175 RA Lijnden
Kelly Oblitas, EMEA Marketing Manager, T: +31 (0) 20 449 6910, KOblitas(at)curvature.com
UK press contact:
KPR Global, Sharon Munday
T: +44- (0)23 9311 4100, firstname.lastname@example.org
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