iPhone Users Twice as Likely to Drop Their Handsets as Those with Samsung Models

The latest policy and claims data from mobile phone insurance provider, loveit coverit, has revealed that 42.2% of iPhone users cite accidental damage in their insurance claims compared to just 21.2% of those who favour Samsung models.

The same data from the five-star Defaqto-rated company, which looks at a 1,000 claim sample during Q1 2016, also showed that iPhone users are 71.7% more likely to claim for theft than those with Samsung devices, at 7.9% compared to 4.6%.

The findings come just as Apple launches its latest iPhone model, the iPhone 7, at its annual event in San Francisco. Those who have previously claimed for liquid damage will be interested to learn that the new iPhone 7 is water-resistant. With an IP67 certification, it isn’t waterproof, however Apple claims that, theoretically, the phone should be able to withstand being submerged in up to 1m of water for up to 30 minutes. The other most notable change is a switch to wireless earphones from a traditional headphone jack.

The new device is released in the UK September 16th, but is available for pre-order on September 9th.

Looking back to data from 2015, loveit coverit reported a 409.8% increase in policies taken out following the release of the iPhone 6S in comparison to the two previous months. Despite this, the insurance providers actually discovered a 5.4% decrease in claims during this time.

Interestingly however, only 1.2% of iPhone claims during these two months were for the iPhone 6S itself, with higher numbers of claims for older models instead. loveit coverit CEO, Mark Gordon, speculates on possible reasons behind this:

“Naturally we were surprised to see that despite such a steep incline in iPhone insurance policies, many for the iPhone 6S itself, that the vast majority of claims following this were for older models. This perhaps supports theories that the functionality of these older handsets decreases following a new release.

“On the other hand it could just demonstrate the extra care those who have invested in the latest Apple technology have taken to protect their purchase – something clearly advisable given the stats we’ve uncovered on accidental damage!”

Authorised and regulated by the Financial Conduct Authority, loveit coverit are a trading name of Pier Insurance Managed Services. Providing gadget insurance for over 13 years, the company has insured over 870,000 mobile devices to date, and all claims are handled by an in-house team.

For further information please contact:

Mark Gordon
Phone: 01702 222888
Email: mark.gordon@pierinsurance.com

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