In the busiest of UK cities, where global and local networks, opportunities and fortunes all intersect, making the connection is what counts, and getting from A to B is business-critical.
Driven Worldwide is an executive car service that is currently helping to boost commerce in the capital with a stunningly fashioned HQ in South East London and a recently extended fleet.
From their dynamic South East London headquarters, they provide a global reach for all their clients.
Mike Bell, Driven Worldwide’s Chief Executive Officer, announcing a 20% increase in their fleet of executive cars, explains what makes his company different
“Our fleet is vitally important, obviously, because it’s the physical part of the client experience, but we wouldn’t be extending it if we didn’t have a powerful ethos driving what we do.”
Driven Worldwide is breathing new life into the old adage, think global, act local.
“It’s different when your local patch is London, because it’s a global city by nature. What we’re doing is providing a practical service but one with that added quality that elevates the user experience.”
Excellence on Wheels
The Driven Worldwide extended fleet of Mercedes vehicles has been chosen for an optimum combination of perfect, streamlined performance, including CO2 emissions, and excellent comfort.
However, as Mike points out, there are other important factors in Driven Worldwide’s continuing growth and success.
“We offer a level of support to our clients that is designed to go beyond their expectations. This begins with our drivers.”
Driven Worldwide has a pool of self-employed drivers who have successfully completed a rigorous selection process.
“Excellence in executive car travel means having drivers who are discreet, courteous and resourceful. They have a local knowledge that is all-encompassing and they combine this with an attentiveness equivalent to the best business concierge service.”
Providing a service that stands out and attracts business clients in London means making sure that the client is always catered for, and pivotal to this is the human point of contact with the driver.
This extends to the company’s own relationship with its drivers, where an atmosphere of mutual trust, reliance and respect is firmly embedded in Driven Worldwide’s values.
However, there is also technical excellence and innovation underpinning the expansion of Driven Worldwide’s business car service.
The Technology to Serve
“We provide a dedicated reservations platform and our own, bespoke communications system to manage our client services and our vehicles.”
With a fully integrated and adopted use of technology, using dedicated software and tracking and communications app, Driven Worldwide can offer its business clients absolute assurance that they are in capable hands. All methods of placing a booking are available, including a highly effective online booking tool and mobile booking app.
“Software is there to serve our clients’ needs, as an enabler of efficiency while being completely user-friendly. It’s not some flashy add-on, but an integral part of how we can offer added value in our services.”
We have recently reinforced our commitment to cyber security by investing in £5m of insurance cover, to ensure that our systems, processes and protocols meet the most demanding standards of any business.
A Global Resource
In addition to its London operation, Driven Worldwide’s permanent teams in the USA and Hong Kong co-ordinate its global services.
“The difference is that we don’t think like a multi-national so much as a local service, with the know-how and the old-fashioned courtesy to give our clients all the support they need. At the same time, we’re a worldwide operation, so business travellers can get the best of both worlds: the personal attention of a local service and the reach of a global organisation.”
About Driven Worldwide
Driven Worldwide provides both chauffeured and executive cars as well as specialist logistics support.
It is a London-based service, but has bases in Hong Kong and the USA, offering a global network of business car services.
The company also continues to invest in the technical innovation that helps to maximise the positive experience of its clients.
Telephone: +44 (0)20 3848 5100
Telephone: +1 201 630 6900
Telephone: +852 2893 3535
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