•The Armoury delivers digital strategies for Casio brands EDIFICE and G-SHOCK
•New website wireframes and designs created for EDIFICE
•Optimised Magento 2 checkout process developed for both brands
•63.58% uplift in conversion rate for G-SHOCK
•Additional contract for Casio.co.uk UX/UI project secured
Norwich-based strategic and creative marketing agency The Armoury has delivered a double-digit increase in eCommerce conversion rates for Casio sub-brand G-SHOCK, thanks to a new digital strategy and improved checkout process.
In 2019, international electronics company Casio invited The Armoury to deliver long-term digital strategies for its EDIFICE and G-SHOCK brands, with a view to improving online presence and sales figures. This led to an 8-month web design project for The Armoury, which kicked off with an audit of both brands’ eCommerce websites, focusing on user experience (UX) and fitness for the future.
In line with the findings, The Armoury went on to craft functional, responsive new wireframes for edifice-watches.co.uk, while refreshing the look and feel of the brand.
The project was delivered in-line with a website migration to Magento 2, alongside Magento development specialists Pinpoint. Working collaboratively, the two agencies brought UX and web development best practices together to create a multi-channel, future-proof website.
The checkout process for both websites was also transformed, making the path to purchase easier for users. Payment methods Apple Pay and Klarna were added at this point, along with Click-and-Collect functionality, giving customers more choice at the point of sale.
The roll-out of the EDIFICE website in late-April resulted in dramatic improvements in website performance, while the latest figures from the G-SHOCK website show a 63.56% rise in conversions year-on-year. This was accompanied by an 85% uptick in the seven weeks following the launch.
Casio has since tasked The Armoury with reviewing the user experience for Casio.co.uk, which is currently being produced by The Armoury's dedicated user experience design team.
Says James Davey, Strategy Director at The Armoury: “Whether we’re working with start-ups or established international brands, we’re dedicated to delivering tangible results – and we couldn’t be happier with the Casio figures. Such a strong improvement in the conversion rate is a testament to our collaboration with both the Casio and Pinpoint teams. Our focus on being a commercially led agency leads us to continually look to enhance a brands’ online presence and create eCommerce sites that generate incremental sales.”
Jen Kelly, head of marketing at Casio, adds: “We’re delighted with the results. The Armoury has delivered on every aspect of the initial brief, which has grown over time. Our online presence has developed and awareness has grown, especially for G-SHOCK, which is seeing a significant improvement in conversion rates. We look forward to working with The Armoury in the future.”
The Armoury has a strong heritage working with timepiece manufacturers, having also worked with luxury brand Bremont Watches for more than four years. Over that period The Armoury has shaped the company’s digital and eCommerce strategies, while in recent months supporting in managing its US and UK Shopify platforms. The agency’s input has been vital in scoping additional functionality for the site, including an MB Watch Configurator, which allows users to design their own Martin Baker watch.
In recent months The Armoury has also joined forces with Marloe Watch Company, redesigning its eCommerce website on the Shopify platform.
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ABOUT THE ARMOURY:
The Armoury is a strategic and creative marketing agency based in the heart of Norwich, Norfolk. It was founded in 2015 by directors Lee Scarfe and Lee Turner, both of whom have decades of experience helping clients get the very best out of their product or service.
Since then, The Armoury’s offering has expanded to include business strategy, product branding and packaging design, alongside a suite of marketing services including CRM, email marketing, catalogue production and social media management.
This evolution coincided with the appointment of a new director, James Davey who has over 25 years’ experience working in and with large multinational retailers, building growth and marketing strategies.
Together, the leadership team has more than 30 years’ eCommerce experience, supporting brands and delivering significant year-on-year growth.
Casio Computer Co., Ltd. is a Japanese multinational consumer electronics and commercial electronics manufacturing company headquartered in Shibuya, Tokyo, Japan. Its products include calculators, mobile phones, digital cameras, electronic musical instruments, and analogue and digital watches.
The Casio EDIFICE brand that recognises the value of speed and time.Combining elaborate watch face designs with cutting edge electronic technology, its stainless steel designs transport the chronograph into new realms.
In 1983, Casio engineer Kikuo Ibe won the battle against the laws of nature. He designed a watch that would resist centrifugal and impact forces, as well as high water pressure. Since then, the name G-SHOCK has become a byword for independence and pushing the limits.
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