Darren is a strategic addition to our team who brings impressive levels of experience
• Darren Smith appointed as Head of Professional Services
Everbridge, a global provider of SaaS-based unified critical communications solutions, today announced that it has appointed Darren Smith as Head of Professional Services. Smith assumes immediate responsibility for the existing professional services, implementations and sales engineering departments, as well as joining the EMEA Senior Management team.
Prior to joining Everbridge, Smith was Head of Business Continuity Management at Experian. Here he led the business continuity, organisational resilience, ITDR and crisis management teams across the UK & Ireland, EMEA and APAC regions, concentrating on the design and implementation of a Governance program in readiness for Financial Conduct Authority (FCA) application and regulation.
Before this, Smith spent seven years as Vice President, Business Continuity and Disaster Recovery, EMEA at Northern Trust Corp where he was instrumental in building a globally resilient organisation. Additionally, Smith was responsible for the UK and EMEA alternate data centre and workspace provision, including a multi-million dollar build and implementation of proprietary sites.
Commenting on the appointment, Nick Hawkins, EMEA Managing Director of Everbridge, said: “Darren is a strategic addition to our team who brings impressive levels of experience. His knowledge of Business Continuity strategic planning, operational deployment and testing is extensive and he will be able to offer great insight, and exceptional levels of consultancy, to our customers.”
Smith added, “This is an exciting time for Everbridge and I’m delighted to be joining the EMEA team. The company has demonstrated impressive growth supported by a “best in class” technology platform, which makes it the compelling choice for critical communications across all industries. In my role as Head of Professional Services, I will be looking to emulate the successes of our team in North America, ensuring a seamless end to end delivery programme for our clients globally.”
Everbridge is a global provider of SaaS-based unified critical communications solutions. During mission-critical business events or man-made or natural disasters, the Everbridge platform enables customers to quickly and reliably deliver the right message and reach the right people, on the right device, in the right location, at the right time. Utilizing sophisticated communications technologies, Everbridge has the ability to deliver and verify messages in near real-time to more than 100 different communication devices, in over 200 countries and territories, in multiple languages – all simultaneously. Everbridge is based in Boston and Los Angeles, with additional offices in San Francisco, Beijing and London.
For more information, visit www.everbridge.com, or follow on Twitter and Facebook.
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