A new global research study has found unplanned downtime is reaching its tipping point. ServiceMax from GE Digital, commissioned Vanson Bourne to conduct a global study into unplanned downtime: “After The Fall: Cost, Causes and Consequences of Unplanned Downtime”.
Failure By Stealth:
* Zero unplanned downtime is now the number one priority or a high priority for 72% of organizations. In the same way field service management moved from reactive to proactive to preventative, a similar shift is taking place in attitudes to unplanned downtime -from recovery to protection to pre-emptive.
Poor Insight But Investing To Do Better:
* 83% say there’s room for improvement in their organisation’s ability to fix problems with assets. 49% plan to invest in Field Service Management by 2020. 51% plan to invest in Asset Performance Management by 2020.
Asset Estate Ignorance:
* 70% of companies lack complete awareness of when assets are due for maintenance or upgrade. 74% lack awareness of when assets are due to be replaced. Fractured insight is unnecessarily lengthening recovery time
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