Date 26/10/2011 Zendesk Announces Public Beta of Zendesk Voice in UK : the Fastest, Most Affordable Way to Set up a Call Centre
Date 02/08/2011 Zendesk Launches Into the Enterprise with Customer Support Solution Tailored to Large Organisations
Date 20/07/2011 New Channel 4 Undercover Boss series highlights feedback management failure in British businesses
Date 22/06/2011 Financial services firms ill-prepared for new FSA rules on customer complaint handling says MMC
Date 22/06/2011 The Customer Insight Gap: why Microsoft Excel stops SMEs from getting better customer insight
Date 15/03/2011 New BS 8453 compliance framework gets cautious but positive welcome from financial services industry
Date 07/03/2011 Customers are to blame for poor customer service: the real takeaway from Mary Portas’ Secret Shopper TV series Attatchment
Date 22/12/2010 English National Ballet’s Nutcracker prepares for its toughest critics (the audience) with a new cloud-based feedback management service
Date 04/11/2010 Five things to do today to improve business through Offline Customer Feedback and Social Media
Date 02/11/2010 Solving the problem of unified monitoring for physical and virtual (VMware)-based networks
Date 30/06/2010 Pogoplug Puts Printers Online; Enables Printing From Any Mobile Device - Print from iPhone, iPad, Android or any other device, no matter where you are Attatchment
Date 19/01/2010 Oracle EPM Index II – Businesses Combat Recession with Principles of Enterprise Performance Management
Date 15/01/2010 Award winning Pogoplug consumer multimedia sharing device to launch in UK in mid-February 2010 Attatchment
Date 11/12/2009 New online solution to deal with 33 percent rise in retail customer complaints at Christmas Attatchment
Date 30/03/2009 23 million British bank account holders are likely to switch their bank account if existing provider suffers loss of personal details of its customers
Date 03/03/2009 SmartPoint software offers support to local government to meet new mandatory “avoidable contact” (NI14) reporting requirements
Date 09/01/2009 “APPLICATION SECURITY” TOPS GLOBAL IT SECURITY ISSUES AGENDA BASED ON GOOGLE SEARCH VOLUMES Attatchment
Date 03/12/2008 TELEHOUSE EUROPE AND TELEHOUSE AMERICA TO OFFER TRANSATLANTIC ETHERNET CONNECTIVITY VIA “GLOBAL INTERLINK”
Date 29/10/2008 Mindstorm sees sales treble in 12 months as demand grows for interactive, multi-touch technology Attatchment
Date 09/09/2008 Telehouse Europe Becomes First Purpose-Built Colocation Facility To Gain Environmental Standard ISO 14001:2004